Neasham Road Surgery
186 Neasham Road Darlington County Durham DL1 4YL
Tel: 01325 461128
Fax: 01325 469123
Out of Hours: 111


Newsletter
June  2018   
        
             
SUMMER IS HERE SO HERE ARE A FEW THINGS FOR YOU TO REMEMBER.
ARE YOU GOING ON HOLIDAY? ORDER YOUR PRESCIPTIONS IN PLENTY OF TIME AND REMEMBER THEY TAKE UP TO 3 DAYS TO PROCESS.
WE WILL BE CLOSED ON MONDAY 27TH AUGUST FOR THE SUMMER BANK HOLIDAY.
IF YOU HAVE A MEDICAL EMERGENCY OR NEED MEDICAL ADVICE WHEN WE ARE CLOSED PLEASE RING 111.
REMEMBER TO ASK YOUR PHARMACIST FOR ADVICE ON TREATING COMMON SUMMER AILMENTS LIKE INSECT BITES, SUNBURN AND HAYFEVER.

NURSE PRACTITIONERS

In addition to GP appointments, you can access health services and
receive the same treatment options by seeing a nurse practitioner.
Nurse practitioners have extensive experience in managing and treating illness, they can assess and examine you, make a diagnosis, provide treatment and advice including giving you a prescription if required.
They can make referrals to hospitals, other health professionals and admit patients to hospital in an emergency if necessary; they are also able to order blood tests and X-rays.
Nurse practitioners cannot sign sick notes however they can arrange for one to be signed for you.
 
Wasted Appointments
214 regular appointments were not attended in May.
Again, we have to ask patients to inform us if they cannot make an appointment.  As patients, you are more than aware of the difficulty in obtaining an appointment some days and it is extremely disappointing for us to then find 5 patients did not turn up for their appointment.  These could have been offered to other patients.  Please ensure you contact us, even if it is 10 minutes before your appointment.  Appointments are valuable and we need every single one of them.

New Salaried GP
We are pleased to welcome Dr Kate Corkain to our Practice.  Dr Corkain will be starting to work with us from 8th August 2018 as a Salaried GP, working 3 days a week.
Dr Russ continues to be absent from the Practice on long term sick and we will keep you informed of his progress.
 
New Practice Pharmacist
From 28th August, we will welcome a new member to our team.  Emily, a Practice Pharmacist will be working between ourselves and Clifton Court Medical Practice to provide a pharmacist service.  This will mean patients who need medication reviews can be seen by Emily which will free up our GP time.  In addition, any medication requests or changes we receive from the hospital can be directed to Emily, again saving the GP valuable time to help with appointments.
 
Waiting Room
You may have noticed we have tried to improve our waiting room for your comfort!  Decoration, new privacy shading to the windows and as of next week, new seat coverings.    This should ensure the waiting room is a more pleasant environment to be in.  We would, of course, appreciate your help in keeping it tidy and clean.
Health Care Assistants
Our HCA’s have now received training in spirometry, feet checks, ear syringing and more dressings.  This will help allow our Practice Nurses to concentrate on the more lengthy and complicated reviews for patients with diabetes, asthma, COPD and more complicated dressings.
 
Sun safety tips
Spend time in the shade when the sun is strongest. In the UK, this is between 11am and 3pm from March to October.
Make sure you:

  • spend time in the shade between 11am and 3pm
  • make sure you never burn
  • cover up with suitable clothing and sunglasses
  • take extra care with children
  • use at least factor 15 sunscreen

What factor sunscreen (SPF) should I use?
Don't rely on sunscreen alone to protect yourself from the sun. Wear suitable clothing and spend time in the shade when the sun's at its hottest.  
When buying sunscreen, the label should have:

  • a sun protection factor (SPF) of at least 15 to protect against UVB
  • at least four-star UVA protection

UVA protection can also be indicated by the letters "UVA" in a circle, which indicates that it meets the EU standard.
 
 
ONLINE APPOINTMENT BOOKING AND PRESCRIPTION ORDERING
 

 
We all lead very busy lives and sometimes we can forget to order our medications or book in for those important yearly health reviews. Using systmonline means you can now do all that over your early morning coffee or with your hot chocolate at bed time with no more waiting to get through on the phones.
Call into the surgery and sign a consent form, remembering to bring 2 forms of identification. We will give you a username and password. Go to our website and click on the Systmonline blue logo or download the App Systmonline TPP from the app store on your phone.
 

 
 


 

 

 

 

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